Returns & Exchanges

At Knya, we strive to ensure you are completely satisfied with your purchase. If your fashion essentials aren't a perfect fit, we offer a seamless 15-day return and exchange policy to keep your wardrobe hassle-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure all items are in their original condition, unworn, and with all tags attached to qualify for a successful return process.

• 3.
  Scheduled Pickup

  Once your request is approved, we will arrange a complimentary doorstep pickup through our trusted courier partners within 48 hours.

• 4.
  Refund Processing

  After our team receives and inspects the garment, your refund or exchange will be processed within 5-7 business days to your original payment method.