Frequently Asked Questions
Everything you need to know about your Knya experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return and exchange policy?
We offer a 15-day hassle-free return and exchange policy, provided the items are unworn, have all tags attached, and are in their original packaging.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find the perfect fit based on your body measurements.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and select mobile wallets for a secure checkout process.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment in real-time.
Do you offer customization or bulk ordering?
We do offer bulk discounts for corporate or group orders. Please contact our support team at [email protected] for custom requirements.